Privacy Policy

This Privacy Policy explains how IntuigenceAI ("Intuigence", "we", "our" or "us") collects, uses, shares, and protects your information when you interact with our software, platform, website (www.intuigence.ai), and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you’ve read and understood this Privacy Policy. If you’re under the age of 18 or do not agree with the practices outlined here, please discontinue use of our Services immediately.

1. Information We Collect

Information You Provide:

• Basic Details: Name, email, password, phone number.
• User Content: Inputs, file uploads, outputs, feedback.
• Communications: Chatbot interactions, survey responses, messages.

Automatically Collected Information:

• Device & Browser Data: IP address, OS, plugins, network, browser type.
• Usage Data: Pages visited, clicks, time spent, diagnostics, crash logs.
• Cookies & Similar Tech: We use cookies for service delivery, personalization, and diagnostics. While browser settings may allow opt-out signals (e.g., "Do Not Track"), our systems may not respond to such signals.

We exclude de-identified or anonymized information from personal data.

2. How We Use Your Information

3. How and Why We Share Your Information

We do not sell or share your personal data for targeted advertising. In the past 12 months, we’ve shared personal data only with trusted third parties who support our Services:

• Service Providers: To help us deliver core functionality.
• Other Users: When you explicitly share content, such as conversations.
• Regulators and Authorities: To comply with legal or regulatory requirements.
• Your Employer: If you use a business/enterprise email.
• Affiliates: To improve internal operations.
• Asset Transfers: If our business is restructured, acquired, or dissolved.
• At Your Direction: With your consent or instructions.
• Third-Party Sites: Linked services are governed by their own privacy policies.

4. Security

We implement industry-standard safeguards to protect your data, but no system is infallible. By using our Services, you accept the risk that comes with any online activity.

5. Retention

We keep your information only as long as necessary to deliver our Services, meet legal obligations, resolve disputes, and protect our rights. When data is no longer required, we delete or de-identify it.

6. Children’s Information

Our Services are not intended for use by individuals under 18, and we do not knowingly collect personal data from them.

7. International Transfers

We may transfer and store your data globally. For users in the UK, EEA, or Switzerland, we use appropriate safeguards (e.g., Standard Contractual Clauses) for international data transfers.

8. Your Privacy Rights and Choices

Depending on your location, you may have rights to:

• Access or port your data
• Delete or request erasure
• Correct inaccurate data
• Object to or restrict certain processing
• Withdraw consent where applicable
• Appeal decisions or file complaints with data protection authorities

To exercise your rights, email us at info@intuigence.ai. We may verify your identity before responding to your request. You may also appoint an authorized agent to make requests on your behalf.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with the "Last Updated" date. Material changes may be communicated through additional notices.